Block Storage

Frequently Asked Questions

• How am I billed for my instances?
  All servers on your account are billed hourly up to the monthly rate cap. The hourly rate is determined by dividing the monthly rate by 672 hours (28 days). If your server is online for more than 672 hours in a calendar month, you will only be billed the monthly rate. Accumulated charges are invoiced to your account on the 1st of every month.
• How do I attach block storage to my instances?
  Information regarding the usage of block storage with our Linux and Windows instances can be found here.
• Do you charge for stopped instances?
  Yes, instances in a stopped state continue to reserve dedicated system resources (RAM, SSD storage, IP aliases, CPU) and therefore incur charges until you destroy the instance. If you wish to no longer accumulate charges for a virtual machine, please use the DESTROY button in the customer portal.
• Can I upgrade my block storage?
  Yes, you can modify the size for your block storage within the members area. Please note that this will require a reboot of the instance in which your block storage is attached.
• Can I mount block storage to different regions?
  No. Block storage can only be attached to instances deployed in the same region.